Adding New Users

Providing access to the Merchant Portal is something that can be managed by the Merchant. By default the amount of users that can be configured on an account is set to 5. However, this value can be increased upon merchant request.

Valid email addresses can be used in the UserID field. Once the account is created a temporary password will be automatically sent to the email address. Please note if the email address is used on any other account it cannot be used again.

You will also notice the Group drop down menu. This will allow to assign permissions to the User. Please see below.

• Administrator: Can do everything in the system
• Developer: Only has access to make changes to the HPP
• MO/TO: Only has access to control the Mail/Telephone Order feature
• Operator: Can do everything an administrator can do besides add new users
• Viewer: Read Only rights